We stand behind everything we sell. Should any item not fully meet your expectations in every way, you may return it within 30 days of purchase for a prompt and courteous refund*. We can only accept returns if the item was purchased from Andrea Communications. A refund will be issued in the same form as the original purchase (minus the shipping cost).
ALL RETURNS MUST HAVE PRIOR AUTHORIZATION FROM ANDREA COMMUNICATIONS. To request a return material authorization (RMA) number, simply call our Support Department at 800.442.7787 or contact them via email at email@example.com. Any returns received without an RMA number may be refused.
Andrea Communications will only accept merchandise for return if it meets the following criteria:
an external sound card that accepts both Computer Headsets with dual 3.5mm pink and green plugs and Mobile Headsets with a single shared audio 3.5mm black TRRS plug.