- Plug the pink microphone jack (indicated by a microphone icon) into the “mic in” port.
- Position the microphone on top of your monitor and 18 to 20 inches away.
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Frequently Asked Questions
- What is the USB-SA with ARRAY-2S?
This USB-SA bundle is comprised of the following:
- Andrea Array Microphone model ARRAY-2S.
- Andrea USB-SA stereo full duplex USB audio adapter.
- A Quick Start publication.
- Do I need to install software for the USB Array Microphone to work correctly?
No software is required for the operation of these devices. Simply plug and play.
- Are your USB drivers Microsoft approved and digitally signed?
All Andrea USB devices employ Windows supplied drivers to operate.
- I installed the USB-SA and ARRAY-2S and my speech recognition accuracy went down. What do I do?
You need to rerun your speech training since you changed microphones. If using Dragon you need to add a new dictation source to your profile.
- Where do I plug the ARRAY-2S SuperBeam microphone into?
The ARRAY-2S Microphone plugs into the microphone input of the USB-SA adapter, or the microphone input of your computer if no adapter is available.
- Can I use a headset with the adapter instead of the Array-2S?
Yes, the USB-SA adapter microphone input supports Andrea EDU, NC and ANC headsets.
- Can the mic be placed anywhere else besides the monitor?
Our testing has shown the “above the monitor” location to perform best for speech recognition software like Dragon Naturally Speaking and Microsoft Office built in speech recognition program. Other locations will work but may pick up additional noises.
- The Array-2S Microphone can be placed on a table or desktop, but can pick up acoustic noise from a hard tabletop or desktop. If table or desktop placement is required, try isolating the microphone by placing it on a foam mouse pad or similar material. Make sure to point it to yourself.
- The Array-2S microphone is sensitive, so can pick up keyboard clicking and mouse clicks. Try to keep the microphone away from these areas.
Note: The Array-2S Microphone is designed for horizontal mounting only. Do not mount the microphone vertically or the noise cancellation feature will not work correctly.
- How far away should the mic be placed?
For speech recognition software the microphone should be 12 – 18″ from your mouth. For less demanding applications like Internet telephony and voice recording the range extends out to about 48″. Remember to readjust the microphone level in the Windows Sound settings whenever you significantly change your distance from the microphone.
- How do I adjust microphone levels?
In the Windows Sound settings, under the Recording tab, double click the Andrea device, or, if plugged into the sound card select the sound card. This will open the properties window, go to the Levels tab and raise the microphone gain as needed.
- Do I need to sit directly in front of the Array?
Yes, the Array-2S is a directional microphone, so it needs to be “aimed” at you (the sound source).
- What applications does the USB-SA and Array-2S work with?
The USB-SA and Array-2S Microphone works with any application that needs voice input.
- When I use a VoIP application such as Skype, people I talk to tell me they hear an echo of their own voice, why?
You are probably using your speakers to hear whoever you are conversing with. The sound from your speakers (the person you are talking to) is being picked up by the microphone and sent back to the person you are talking to (acoustic echo). Using headphones will remove the acoustic echo or you can enable additional noise cancellation using our partner Andrea Electronics AudioCommandersoftware. In the recording section of the AudioCommander control panel click on the middle button located on the right and check any filters you wish to try.
- What PC’s are compatible with the USB-SA Microphones?
Any PC that has a USB port and Windows Vista, Windows 7, 8 and 10 as well as Mac operating systems.
- I am using the ARRAY-2S with a USB-SA and I want to monitor what I am recording through headphones.
Right click the “Speaker” icon located in the lower right hand corner of your screen. Then select “Recording devices”. Double click the Andrea USB-SA which will open the properties window. Select the “Listen” tab at the top. Make sure “Listen to this device” is checked then click apply.