EDU-USB External USB Headset Adapter
(C1-1030300-1)
Installation
To top- Plug your playback device into the green port on the EDU-USB.
- Plug your recording device into the pink port on the EDU-USB.
- Plug the EDU-USB into your desktop computer or laptop.
Product Manual
To topFAQ
To topFrequently Asked Questions
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Is the EDU-USB compatible with Windows 10?
Yes, the EDU-USB is plug and play device, and is compatible with Windows Vista and higher.
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Yes, the EDU-USB is plug and play device, and is compatible with Windows Vista and higher.
The EDU-USB is a plug and play device and as such the required drivers are supplied by Windows.
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What is the difference between the EDU-USB and the USB-UNIV?
The EDU-USB has a pink port and green port and can only be used with a computer headset having a pink microphone plug and a green speaker plug. The USB-UNIV has these same ports but it also has an additional TRRS (Shared Audio) port for use with mobile headsets having a single black plug. So, the USB-UNIV will work with both dual plug and single plug headsets.
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Can I use the EDU-USB with a condenser mic?
The EDU-USB provides sufficient power to run most headsets with electret mics (~ 2.5V), so it should work with a condenser mic, unless the condenser mic requires more than 2.5V.
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Do you have a Stereo microphone input USB sound card?
The EDU-USB offers both a stereo 3.5mm microphone input, and a 3.5mm stereo speaker/headphone output.
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I have my EDU-USB attached to a USB hub and when I use the headphones, I hear noise like static in the background.
It is recommended that you plug your EDU-USB directly into one of your computers USB ports as electronic noise from the other devices will cause static.
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Can I use a headset made by another manufacturer with my EDU-USB adapter?
Yes.
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How do I request warranty service?
If your device is still not functioning after contacting the Andrea Support Team, you will be asked to submit your proof of purchase via email or fax, verifying that the product was purchased within 1 year. You will then be issued a return material authorization (RMA) number, with complete shipping instructions to return the device to our facility for evaluation. The customer is responsible for the return shipping. A traceable method such as UPS or Fed-X ground is recommended. If the device is found to be defective after evaluation at our facility, a new device will be shipped to you free of charge.
System Requirements
To topCompatible with:
Apple Macintosh OS X 10.5 and up
Google Chrome
Windows 10 & Windows 11
