High Fidelity Stereo PC Headset with Noise Canceling Microphone For Mobile Devices.
(C1-1022400-25)
Installation
To top- Plug the black plug into your mobile device’s *shared microphone/speaker port.
- Fit the adjustable headband over your head to secure the headset. The speakers should be resting comfortably on your ears.
Note: The microphone boom can rotate to adapt to either the right or left side of your head. Do not attempt to rotate the boom beyond the stops (it does not rotate a full 360º). - Adjust the microphone boom so that the microphone is approximately 3/4″ in front of your mouth. Make sure that you are talking into the voice side of the microphone, indicated by the white dot.
Product Manual
To topFAQ
To topFrequently Asked Questions
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Is the NC-185M compatible with Windows 10?
Yes. The NC-185M simply plugs into your computers sound cards shared audio port.
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What is the difference between the NC-185, NC-185M, NC-185VM, NC-185VM USB and the NC-185VM USB-C?
NC-185 has 2 separate 3.5mm plugs, one for input and one for output. The NC-185M indicates the unit has a single shared audio 3.5mm plug for input and output, it also has an in-line Volume/Mute control. The NC-185VM has 2 separate 3.5mm plugs as well as an in-line Volume/Mute control. The NC-185VM USB indicates that the Andrea USB-SA External Digital Sound Card is in-line, or built into the cable, as well as a digital in-line Volume/Mute control and plugs into a standard USB port. The NC-185VM USB-C is the same as the previous but plugs into the newer USB C ports.
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Will my headset work with Skype or Zoom?
All Andrea headsets are compatible with all major communication platforms such as Skype, Zoom, Hangouts, Meet, Google, WebEx, Microsoft Teams and WhatsApp.
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What is the white dot located on my microphone?
The white dot located at the end of the mic boom (just before the internal windsock) indicates which way the mic should face. The white dot should be facing your mouth.
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My new laptop/notebook/tablet/computer has only one audio port. Will my device still work?
Yes, the NC-185M is intended for use with computers, and tablets that have a single shared audio port.
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Is there a replacement foam kit for the NC-185M?
Yes. The part number is C1-1007200-4 and can be found in our accessories link.
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How do I request warranty service?
If your device is still not functioning after contacting the Andrea Support Team, you will be asked to submit your proof of purchase via email or fax, verifying that the product was purchased within 1 year. You will then be issued a return material authorization (RMA) number, with complete shipping instructions to return the device to our facility for evaluation. The customer is responsible for the return shipping. A traceable method such as UPS or Fed-X ground is recommended. If the device is found to be defective after evaluation at our facility, a new device will be shipped to you free of charge.
System Requirements
To topCompatible with:
*Windows 8 and 8.1
*Windows 10
*Windows 11
**Apple Macintosh OSX 10.5 and up
Most smart phones and tablets
NOT compatible with Nokia devices.
* Compatible with any Computer that has a shared analog audio port.
**Only compatible if a shared analog audio port is available. If no shared audio port is available please use the NC-185/185VM or NC-185VM USB.
