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WNC-2100 Headset

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Estimated reading time: 5 min

Wireless Noise-Canceling Bluetooth® Mono Headset
(C1-1030600-1)

Installation

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A  Answer/End; Pairing/Reconnect; Redial Last Number
B  Volume Up
C  Volume Down
D  Power On/Off
E  Charging Port
F  Battery Charging Indicator LED
G  Bluetooth Connection LED
H  Mic Mute (mobile phone use only); Pause (playing music on WNC-2500 only)

GETTING STARTED WITH PHONE OR TABLET:

  1. Make sure your headset is fully charged prior to its first use. Plug it into the USB port on your computer with the supplied USB charging cable (the computer must be powered on) The indicator light will turn red indicating the unit is charging. When the headset is fully charged, the indicator light will turn green for five minutes and then shut off.
    NOTE: The lifetime of the battery will be significantly reduced if your device is left uncharged for long periods of time. We therefore recommend that you recharge your device at least once a month.
  2. Activate Bluetooth on your mobile phone or tablet.
  3. Pair your headset to your mobile phone or tablet. The headset will go into pairing mode automatically when it is turned on.

Your WNC headset is easy to operate. The answer/end button performs different functions depending on how long you press it.

Instructions   Duration
Tap   Tap briefly
Double Tap   2 quickly repeated taps
Press   Press and hold for 1 second
Press and Hold   Press and hold for 5 seconds

TURNING YOUR HEADSET ON AND OFF

  1. Slide the On/Off button (D) towards the symbol “1” to turn the headset On. When you do, the right hand LED indicator will flash on both the WNC-2100 and WNC-2500.
  2. Slide the On/Off  button (D) towards the symbol “O” to turn the headset OFF.

PAIRING WITH YOUR PHONE OR TABLET

  1. Put the headset in pairing mode:
    When you turn on your Andrea Communications WNC Headset for the first time, the headset will automatically go into pairing mode, so that your device can “Discover” it. When the headset is in pairing mode, the Bluetooth status indicator LED on the left hand side is flashing.
  2. Set your Bluetooth capable phone or tablet to “Discover” mode:
    First, make sure that Bluetooth is activated on your phone or tablet. Then set your phone or tablet to discover new devices. This usually involves going to a “Set-Up”, “Connect”, or “Bluetooth” menu on your phone or tablet and selecting the option to “Discover” or “Add” a Bluetooth device. (Refer to your phone or tablets instruction manual)
  3. Your phone or tablet will find the Andrea WNC Series:
    Your phone or tablet will find he headset under the name “Andrea WNC Series”. Follow the instructions provided by your phone of tablet manufacturer for pairing and connecting the WNC. You may be asked to confirm the WNC device with a a passkey or PIN. Use 0000 (four zeros). Your phone or tablet will confirm when pairing is complete and the Bluetooth status LED indicator will shift from a flashing light to a steady light, and the headset voice guidance will say “Connected”.
  4. Manual pairing mode:
    If the pairing process was interrupted, you can manually set the headset to pairing mode. Make sure the headset is on. Press and hold the the Answer/End button (A) for approximately 5 seconds until the Bluetooth Connection LED (G) turns from a steady light to a flashing light. Then, repeat steps 2 and 3 in the pairing guide above.
  5. Connecting with your phone or tablet:
    Pairing is only needed the first time a headset and phone or tablet are used together. When the headset and phone or tablet have been paired once, they will automatically connect when the headset is on and Bluetooth is activated on your phone or tablet. The headset must be “Connected” to the phone or tablet to operate. If the devices are paired but do not immediately connect, tap the Answer/End button (A). When the headset is connected, the Bluetooth connection LED (G) will be on for 3 seconds and the headset voice guidance will say “Connected”.

THE WNC-2100 / WNC-2500 IS READY FOR USE.

PAIRING WITH YOUR COMPUTER

Windows Vista and Windows 7

  1. Plug the supplied Bluetooth dongle into any *direct USB port on your computer. Allow the Windows supplied drivers to install.
    *All notebook computer USB ports are direct, but only rear desktop computer USB ports are direct. Avoid USB splitters if possible.
  2. Turn on your fully charged WNC headset.
  3. Click the Windows Start button and select “Devices and Printers”
  4. Click “Add a device”
  5. Select the Andrea WNC Series then click Next.
  6. Once the Windows supplied drivers have installed and the device has been successfully added to your computer, you can click Close.
  7. Your WNC headset is now ready to use.

Windows 8 and Windows 10

  1. Plug the supplied Bluetooth dongle into any *direct USB port on your computer. Allow the Windows supplied drivers to install.
    *All notebook computer USB ports are direct, but only rear desktop computer USB ports are direct. Avoid USB splitters if possible.
  2. Turn on your fully charged WNC headset.
  3. In the Windows Start screen search box type “control”, then select Control Panel.
  4. Be sure “View by” is set to Large icons. Select Bluetooth Devices.
  5. Click on Add Device and select Audio/Video Device.
  6. Select the Andrea WNC Series, then click Next.
  7. Windows will install the device, and once the “Bluetooth device connection successful” message appears click Finish.
  8. Your WNC headset is ready to use.

MAC Computers

  1. The supplied dongle is NOT required for set up.
  2. Go to System Preferences, then click Bluetooth.
  3. Turn on your fully charged WNC headset. It will automatically go into pairing mode.
  4. Select the Andrea WNC Series and click Pair.
  5. Return to System Preferences, then click Sound.
  6. Be sure the WNC is highlighted for use in both the ‘Output’ and ‘Input’ tabs.
  7. Your WNC headset is now ready to use.

HOW TO:

  1. Answer a call
    Tap the Answer/End Button (A) to answer a call.
  2. End a call
    Tap the Answer/End Button (A) to end an active call.
  3. *Reject a call
    Press the Answer/End Button (A) when the phone rings to reject an incoming call. Depending on your phone settings, the caller will either be forwarded to your voice mail or will hear a busy signal.
  4. Make a call
    When you make a call from your mobile phone, the call will (subject to phone settings) automatically transfer to your headset. If your phone does not not allow this feature, tap the Answer/End Button (A) to transfer the call to the headset.
  5. *Activate voice dialing
    Press the Answer/End Button (A). For best results, record the voice dialing tag through the your headset. Please consult the user manual for your mobile phone for more information about using this feature.
  6. *Redial last number
    Double tap the Answer/End Button (A) when the headset is on and not connected to a call.
  7. *Adjust sound and volume
    Tap the Volume UP (B) or Volume Down (C) to adjust the volume.
  8. *Mute/Un-Mute (mobile phones only)
    To mute your voice, tap the Mic Mute Button (H).
    To un-mute your voice, tap the Mic Mute Button (H) once again.
  9. *Call waiting and placing a call on hold
    To put a call on hold during a conversation and answer a waiting call, Press the Answer/End Button (A) once, then answer the waiting call.
    Press the Answer/End Button (A) to switch between the two calls.
    Tap the Answer/End Button (A) to end the active conversation.*Some headset functions may not be supported by all mobile phones, tablets, computers and or applications.

Product Manual

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Download Manual

Frequently Asked Questions

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System Requirements

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Compatible with:
Apple Macintosh OS X 10.5 and up
Google Chrome
Windows 8
Windows 8.1
Windows 10
Windows 11

Product Specifications

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Download Data Sheet

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