High Fidelity Stereo PC Headset with Noise Canceling Microphone.
- Plug the pink microphone jack (indicated by a microphone icon) into the “mic in” port.
- Plug the green speaker jack (indicated by a sound icon) into the “speaker” port.
- Fit the adjustable headband over your head to secure the headset. The speakers should be resting comfortably on your ears.
Note: The microphone boom can rotate to adapt to either the right or left side of your head. Do not attempt to rotate the boom beyond the stops (it does not rotate a full 360º).
- Adjust the microphone boom so that the microphone is approximately 3/4″ in front of your mouth. Make sure that you are talking into the voice side of the microphone, indicated by the white dot.Optional: Further enhance your analog headset with Andrea’s USB-SA Digital Audio Adapter. With the adapter, convert your analog signal to digital for better recognition.
Product ManualTo top
Frequently Asked Questions
Is the NC-185 compatible with Windows 10?
Yes. Just plug it into your sound card.
Can I use my new NC-185/NC-185VM with my old USB-SA adapter?
Will my headset work with Skype or Zoom?
All Andrea headsets are compatible with all major communication platforms such as Skype, Zoom, Hangouts, Meet, Google, WebEx, Microsoft Teams and WhatsApp.
What is the difference between the NC-185, NC-185M, NC-185VM, NC-185VM USB and the NC-185VM USB-C?
NC-185 has 2 separate 3.5mm plugs, one for input and one for output. The NC-185M indicates the unit has a single shared audio 3.5mm plug for input and output, it also has an in-line Volume/Mute control. The NC-185VM has 2 separate 3.5mm plugs as well as an in-line Volume/Mute control. The NC-185VM USB indicates that the Andrea USB-SA External Digital Sound Card is in-line, or built into the cable, as well as a digital in-line Volume/Mute control and plugs into a standard USB port. The NC-185VM USB-C is the same as the previous but plugs into the newer USB C ports.
I only get static or what you might call loud distortion noises through my headset.
First, eliminate the possibility of a bad audio port by plugging your device into another computer, or by trying another headset on the computer in question. If the problem persists and you are within the 1-year warranty period, contact the Andrea support team. Please have your proof of purchase handy.
Is there a replacement foam kit for the NC-185?
Yes. The part number is C1-1007200-4 and can be found in our accessories link.
What is the white dot located on my microphone?
The white dot located at the end of the mic boom (just before the foam windsock) indicates which way the mic should face. The white dot should be facing your mouth.
How do I request warranty service?
If your device is still not functioning after contacting the Andrea Support Team, you will be asked to submit your proof of purchase via email or fax, verifying that the product was purchased within 1 year. You will then be issued a return material authorization (RMA) number, with complete shipping instructions to return the device to our facility for evaluation. The customer is responsible for the return shipping. A traceable method such as UPS or Fed-X ground is recommended. If the device is found to be defective after evaluation at our facility, a new device will be shipped to you free of charge.
System RequirementsTo top
Windows 10 and up
The NC-185 is compatible with standard PC sound cards that have separate 3.5mm microphone and headphone ports. The USB-SA, EDU-USB, or USB-UNIV Digital audio adapters may also be used for USB connectivity.