USB-UNIV Universal External USB Headset Adapter
- Plug your playback device into the green port on the USB-UNIV.
- Plug your recording device into the pink port on the USB-UNIV.
- Plug your mobile device into the black port on the USB-UNIV
- Plug the USB-UNIV into your desktop computer or laptop.
Product ManualTo top
Frequently Asked Questions
Is the USB-UNIV compatible with Windows 10?
Yes, the USB-UNIV is plug and play device, and is compatible with Windows Vista and higher.
Where do I go to download the drivers for Windows?
The USB-UNIV is a plug and play device and as such the required drivers are supplied by Windows.
Can I use two headphones at the same time?
Yes, one headphone can be plugged into the green port and the other into the black port of the USB-UNIV and both headphones will hear the audio.
What is the difference between the USB-UNIV and the EDU-USB?
The EDU-USB has a pink port and green port and can only be used with a computer headset having a pink microphone plug and a green speaker plug. The USB-UNIV has these same ports but it also has an additional TRRS (Shared Audio) port for use with mobile headsets having a single black plug. So, the USB-UNIV will work with both dual plug and single plug headsets.
Can I use 2 microphones at the same time?
This is not a common application, but the answer is yes. One microphone would need to have a standard 3.5mm two or three pole plug that would plug into the pink port on the USB-UNIV. The other microphone would need to have a 3.5mm four pole TRRS (Shared Audio) plug such as on our SG-110M Mobile Shotgun Microphone or one of Andrea’s mobile headsets such as the EDU-455M. This microphone would plug into the black port of the USB-UNIV. Both microphones must supply a mic-in signal.
Can I use 2 headsets at the same time?
Yes, you can plug both a computer headset with pink and green plugs into the corresponding color-coded ports on the USB-UNIV adapter and a mobile headset with a single black TRRS (Shared Audio) plug into the center black port of the USB-UNIV. Both headsets will function simultaneously.
I have my USB-UNIV attached to a USB hub and when I use the headphones, I hear noise like static in the background.
It is recommended that you plug your USB-UNIV directly into one of your computers USB ports as electronic noise from the other devices will cause static.
Do you have a Stereo microphone input USB sound card?
The USB-UNIV offers both a stereo 3.5mm microphone input, and a 3.5mm stereo speaker/headphone output.
Can I use a headset made by another manufacturer with my USB-UNIV adapter?
How do I request warranty service?
If your device is still not functioning after contacting the Andrea Support Team, you will be asked to submit your proof of purchase via email or fax, verifying that the product was purchased within 1 year. You will then be issued a return material authorization (RMA) number, with complete shipping instructions to return the device to our facility for evaluation. The customer is responsible for the return shipping. A traceable method such as UPS or Fed-X ground is recommended. If the device is found to be defective after evaluation at our facility, a new device will be shipped to you free of charge.
System RequirementsTo top
Apple Macintosh OS X 10.5 and up
Windows 10 and up