USB-UNIV Adapter

Yes, the USB-UNIV is a plug and play device and is compatible with Windows 10 and higher.

The USB-UNIV is a plug and play device and as such the required drivers are supplied by Windows.

Yes, one headphone can be plugged into the green port and the other into the black port of the USB-UNIV and both headphones will hear the audio.

The EDU-USB has a pink port and green port and can only be used with a computer headset having a pink microphone plug and a green speaker plug. The USB-UNIV has these same ports but it also has an additional TRRS (Shared Audio) port for use with mobile headsets having a single black plug.  So, the USB-UNIV will work with both dual plug and single plug headsets.

This is not a common application, but the answer is yes. One microphone would need to have a standard 3.5mm two or three pole plug that would plug into the pink port on the USB-UNIV.  The other microphone would need to have a 3.5mm four pole TRRS (Shared Audio) plug such as on our SG-110M Mobile Shotgun Microphone or one of Andrea’s mobile headsets such as the EDU-455M. This microphone would plug into the black port of the USB-UNIV. Both microphones must supply a mic-in signal.

Yes, you can plug both a computer headset with pink and green plugs into the corresponding color-coded ports on the USB-UNIV adapter and a mobile headset with a single black TRRS (Shared Audio) plug into the center black port of the USB-UNIV. Both headsets will function simultaneously.

It is recommended that you plug your USB-UNIV directly into one of your computers USB ports as electronic noise from the other devices will cause static.

The USB-UNIV offers both a stereo 3.5mm microphone input, and a 3.5mm stereo speaker/headphone output.

Yes.

If your device is still not functioning after contacting the Andrea Support Team, you will be asked to submit your proof of purchase via email or fax, verifying that the product was purchased within 1 year. You will then be issued a return material authorization (RMA) number, with complete shipping instructions to return the device to our facility for evaluation. The customer is responsible for the return shipping. A traceable method such as UPS or Fed-X ground is recommended. If the device is found to be defective after evaluation at our facility, a new device will be shipped to you free of charge.